Browser Compatibility Check

Are you using the right browser?

If you're not sure which browser you're using, run our brief test of your browser settings below. If your browser is not configured correctly, the test results will provide instructions to help you correct your browser settings, or you may return to this page for detailed instructions below.

Click to test browser

To use DIcentral online, you'll need to make sure you have:

 

Microsoft Internet Explorer 6

Internet Explorer download page

Java and Javascript

To enable java and javascript in your web browser
  1. On the Tools menu in Internet Explorer, click Internet Options.
  2. Click the Security tab.
  3. Click Custom Level... to bring up the Security Settings.
  4. Under Java>Java Permissions enable the High, Medium, or Low setting.
  5. Under Scripting, enable "Scripting of Java Applets."

Microsoft Java Virtual Machine for Internet Explorer

Go to Windows Update to download and install all needed "Critical Updates and Service Packs", which should include Java Virtual Machine. After re-booting your computer, run DIcentral's Browser Check again to see if JVM was installed with your updates.

If Java Virtual Machine is still missing, you can download it directly from here. When prompted, save the file to a temporary location on your hard drive (such as Desktop). Application will automatically install after download is complete. Re-boot your computer and you should be able to pass our Browser Check with no difficulty. You may safely delete the file saved to the temporary location after its installed. If you have any questions, contact Customer Support at 281-480-1121.

ActiveX

To enable ActiveX controls in your web browser
  1. On the Tools menu in Internet Explorer, click Internet Options.
  2. Click the Security tab.
  3. Click Custom Level... to bring up the Security Settings.
  4. Under ActiveX Controls and Plugins enable "Download Signed ActiveX Controls."
  5. Disable or prompt "Download Unsigned ActiveX Controls."
  6. Diable or prompt "Initialize and Script ActiveX Controls Not Marked as Safe."
  7. Enable both "Run ActiveX Controls and Plugins" and "Script ActiveX Controls Marked Safe for Scripting."
  8. Under Scripting, enable "Active Scripting."

Cookies

To enable cookies in your web browser
  1. On the Tools menu in Internet Explorer, click Internet Options.
  2. Click the Security tab.
  3. Click Custom Level... to bring up the Security Settings.
  4. Under Cookies enable both "Allow Cookies to Be Stored on Your Computer" and Allow Per-session Cookies [Not Stored]."

Screen Resolution

To set your screen resolution
  1. From your desktop, right-click and choose Properties.
  2. Click the Settings tab.
  3. In the "Screen Area" section, move the slider pointer to 1024x768 pixels, then select "Ok."
  4. A popup dialog box will appear asking for confirmation of your selection. Select "Ok" again. Your screen may flicker or go blank for a few seconds as it changes resolution. This is normal.
  5. A dialog box will then appear asking if you wish to keep this setting. Select "Yes."

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