(B2B) business models require tight integration with suppliers in order to ensure
success in today's expanding B2B marketplace. Computize, a large reseller of over
90,000 IT-related products recently re-evaluated their software solution and business
model in order to improve their supply chain, thereby increasing efficiency and
delivering a smooth, trouble-free experience to customers. The new solution is
based on the DIcentral's "Total
B2B Data Integration" service. The service was chosen for its rapid delivery
of data and documents and its capability for rapid integration of supply-chain
Computize is a large IT products reseller founded in 1983
providing over 90,000 IT products to 10,000 customers.
Integrate their supply-chain in a timely and cost-effective manner.
Total B2B Data Integration Solution including data mapping, translation,
communications, Business Partner enablement.
Near real-time delivery of inbound and outbound documents. Accurate data
mapping, validation and translation. Quick supply-chain integration and additional
Business Partner enablement.
is an enterprise founded in 1983 with headquarters in Houston, Texas, and multiple
locations throughout the United States. Selling technology products such as computers,
monitors, printers, scanners, software, and other accessories through online channels
and traditional phone sales, Computize is in its seventeenth year of steady growth.
Computize continually has made strong commitments to developing business-to-business
(B2B) e-commerce solutions designed to accommodate the unique needs of its enterprise
efficiency of the supply chain directly affects Computize's customer service,
productivity, and profitability. Computize recently selected DIcentral's
Total B2B Data Integration service to facilitate efficient supply-chain
integration and to enhance the technology required to support future business
seeking ways to differentiate itself competitively, Computize recognized that
a 100% electronic supply-chain was necessary for moving forward. Over the past
several years Computize transformed from a traditional telephone and fax operation
to a web based ordering and Fulfillment company. Customers both search and order
thousands of products online. Although Computize saw the benefits of providing
a web-based ordering system to its clients, they felt the solution was not complete
without the ability to provide back office integration to their Business Partners.
associated with its B2B integration goal included flexible integration with Business
Partners, facility of sharing data and documents, and near real-time order-fulfillment
automation. The objective of fulfilling these requirements was to obtain benefits
in greater supply-chain efficiency, faster turnaround, and enhanced customer experience.
Also essential to the initiative's success was increasing data accuracy and accessible,
both internally and externally in a variety of formats. Finally, order processing
had to be streamlined to both raise profitability and lower operating costs.
Company pursued traditional EDI, but quickly realized that maintaining separate
EDI maps, communications, and security for each of its customers and suppliers
was not cost effective. After careful consideration, they decided to search for
a complete hosted B2B integration firm that could meet its unique integration
requirements. Bringing Computize's more than 150 Business Partners to e-commerce
compliance would increase data accuracy, and reduce cycle times and logistics
costs. Although some of the larger Business Partners were already e-commerce enabled,
most were not and the task of enabling them seemed all but impossible.
using DIcentral's Solutions,
it took three technical employees six months to enable just three Business Partners.
Now it takes us 3 days to enable each Partner. We are extremely satisfied with
DIcentral's performance and are looking forward to achieving our goal of 100%
e-commerce enablement." |
Ryu, President, Computize
Selects DIcentral's Total B2B Data Integration
When Computize decided
to outsource its B2B integration requirements; an important requirement was the
ability to translate data directly and accurately from their procurement application
to Business Partners' systems. Also required was the ability for a host company
to manage the time-consuming task of Business Partner enablement.
Corporation approached Computize to demonstrate how outsourcing their EDI requirements
would be more efficient. The initial transaction demo included DIcentral,
Computize, and one of Computize's largest Business Partners. As part their Solution,
DIcentral mapped the Business
Partner's EDI implementation guide directly into DIcentral's
hosted system. DIcentral then
set up secure FTP communications between all three companies and began a testing
period. Data was transmitted and validated through DIcentral
from Computize to the Business Partner, ensuring that it arrived timely and was
accurately translated. After the successful test period, Computize chose to move
additional transactions into full production.
then developed a generic implementation guide for use with Computize's other Business
Partners. Because it is hosted, DIcentral's
Solution is not intrusive to their Business Partners, but provides corresponding
benefits, allowing more companies to participate in true B2B e-commerce.
Solution has both increased Computize's customer satisfaction rating and lowered
their operating costs. Computize believes that by using DIcentral
they will be able to maximize their B2B integration efforts with their Business
Partners, achieving their goals without the expense and management difficulties
of a traditional EDI system.